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020 8510 5555

First steps is a service for children, young people and their families who have mild to moderate mental health problems.

Our service is provided by a team of around 15 First Steps clinicians based in children’s centres and GP practices. The service includes:

  • early access to a mental health service for mild to moderate psychological problems
  • a range of individual and group interventions
  • parenting support
  • mental health promotion and teaching, training and consultation to frontline professionals working with children and young people
  • the development of projects which support and empower parents and community groups
  • referral onto tier 3 specialist CAMHS if required.  

Patients can be referred to the service by a GP, health visitor, paediatrician, occupational therapist, educational therapist or other health or social care professional. Families may also self refer but only by telephoning the service.

Professionals may write or email but please only use this email: to enable us to respond speedily and ensure patient confidentiality.
The service operates 9am - 5pm, Monday to Friday.

Contact details

First Steps
Hackney Ark
Downs Park Road
E8  2FP

tel: 020 7014 7135
fax: 020 7014 7251

Visit the First Steps website here

More information

For more detailed information please visit the
City & Hackney Child Adolescent Mental Health Services

Child and Adolescent
Mental Health Service Framework
London Borough of Hackney and City of London
2013 – 2015
Click here to read the full document

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