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020 8510 5555

Appointments and enquiries: 020 7683 4103


If our clinics are closed

When there is a high demand for our walk-in clinics, we sometimes have to close early. We are very sorry about this. During these times we can only see people with pre-booked appointments or for the following emergencies:


Emergency contraception

Emergency contraception aims to prevent pregnancy if you have had sex without contraception. We will see people who need emergency contraception even if our clinics have had to close early. You can also get emergency contraceptive pills from GPs, pharmacies or urgent care centres. For more information about emergency contraception visit


Post-exposure prophylaxis for HIV (PEP)

PEP can reduce the risk of infection with HIV if you have been exposed to HIV in the last 72 hours. We will see people who need PEP even if our clinics have had to close early. You can also get PEP from hospital emergency departments 24/7. For more information about PEP visit


If you have come because of a sexual assault

We will see people who have been sexually assaulted even if our clinics have had to close early. You can also contact the Havens - the specialist London centres for people who have been raped or sexually assaulted. They are available 24/7 but you must call them first. Call 020 3299 6900 or visit


For any other problem, you can attend another clinic during opening hours or book an appointment on another day. For information about our opening hours click here.

Appointments And Enquiries Telephone Clinics Hours Click Here To Book Online

You may also be able to get the service you need online or from your GP.


Testing for sexually transmitted infections (STIs)

You can order tests for STIs including chlamydia, gonorrhoea, HIV and syphilis from the new online service - Sexual Health London. A testing kit will be sent to you which you can return in the post.



You can see us another day or get contraception from your GP.

GP Contraception

You can get contraception from your GP surgery. Click here for more information.


If you have other concerns you can call your GP surgery. You will be put through to the GP out-of-hours service.