Pathology feedback and complaints

We welcome any comments you may have. These will be used by the management team to improve our diagnostic laboratory services. We aim to provide a level of service that fully meets the expectations of all of our our customers.

 

If you would like to complain about a Pathology service or discuss any issues please contact the Pathology Quality & Governance Manager on 020 8510 7503 or email huh-tr.PathologyQuality@nhs.net

If you would prefer to speak to Homerton patient advice and liaison service (PALS) please visit their web page here.

If you have spoken to a member of staff and are still not satisfied with the outcome and want to make a formal complaint please see the Homerton complaints service page for further information.