The Trust takes its responsibilities for cleanliness very seriously.
All of our wards and departments are cleaned as a minimum to standards outlined by the Department of Health, with ward and other high risk areas being cleaned at least daily.
We use a chlorine dioxide based disinfectant which is an important measure to keep the risk of infection low. In addition to improve confidence in cleaning we choose to use a range of cleaning products that are well know to patients, for example flash liquid, rather than lesser known generic brands.
We have plans to implement new methods of cleaning over the next few months and will be looking to keep patients informed of these new methods through open demonstrations in the main entrance of the hospital in advance of implementation.
Often clutter or poor fabric finishes can be viewed as poor cleanliness. Having listened to patients about how we can improve cleanliness for them we have upgraded our public toilet facilities to a much higher standard of finish and started the role out of our model ward project which will see a uniquely agreed standard on all wards.
The model ward project involves infection control, nursing, estates and cleaning colleagues agreeing how best to tackle and resolve a number of issues in order to raise standards to a level acceptable to patients, these are:
- removal of clutter
- reducing patient property at the bedside
- completion of minor works
- agreement of a cleaning responsibility framework
- work schedules to reflect required cleaning
As a patient you have an important part to play in keeping your hospital clean by keeping personal belongings to a minimum and not littering, cleanliness is everyone’s responsibility. If you see something that isn’t right please let the ward or department staff know and we will aim to respond to your concern as soon possible.
Monitoring of cleanliness
Standards of cleaning are monitored very closely with physical checks being undertaken daily and supported by a regime of more formal monitoring at regular intervals. Formal self monitoring is undertaken by the cleaning service to a level commensurate with Department of Health guidelines and is supported by a validation process involving a monitoring officer and clinical staff.
We are constantly monitoring our standards of cleanliness with the ward and cleaning staff, to ensure high standards are maintained. This is validated by the scores achieved as part of the Patient Environment Action Team (PEAT) visits that are undertaken annually and supported by our own internal monthly mini PEAT process. The Trust scored well this year achieving a score of good for the third year running.
Like all large establishments we sometimes have problems with pests. As a responsible organisation we recognise that we will never eliminate pests from our hospital and therefore we undertake to proactively manage pest by having a pest control specialist undertake site visits at least weekly.
Summer is the busiest time for pests, but if you become aware of a pest problem at any time please let staff know immediately and we will ensure our pest specialists respond appropriately.