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Patient information
Bedside entertainment and communication systems
Mobile phones
Mobile phones can be used on public corridors, but they must be switched off in clinical areas as they can interfere with medical equipment.
Mobile phones are considered “in use” whenever they are switched on, since they transmit at regular intervals – so please remember to switch your phone off when in the ward. When using a mobile phone in any area, please be sensitive to other patients around you.
Payphones
There are several payphones positioned in the main corridors around the hospital. These accept all coins. Ask any member of staff to direct you to the nearest one to your ward.
Bedside televisions, radios and telephones
Telephones and televisions with headsets have been installed by most bedsides.
Through the bedside system, you have access to 15 television channels and a selection of radio channels. You can make and receive phone calls, and family and friends can also leave you messages.
The system is operated using a “smart card”, which can be purchased at pay stations located in the main entrance and in the main corridors near the wards.
Costs
Outgoing telephone local and national calls |
10p per minute |
TV package |
£3.50 for 24hr period |
Radio channels |
Free of charge |
Radio channels |
Free of charge |
£3.50 gives you unlimited time over 24 hours, once the next 24 hour period commences a further £3.50 is deducted from your card.
When you leave hospital any unused credit can be claimed back, along with your 50p deposit, by inserting the card into a pay station.
Smartcard pay station Smartcards can be purchased for any amount between £5 and £30; they also require a 50p deposit. If you are unable to get to a pay station to purchase or top-up a card, or if you need help with the system, a member of the bedside entertainment company will assist you.






