Patient information

Your arrival on the ward

Hospital wards can seem very daunting and confusing when you first arrive. Please let us know if there is anything you don’t understand or any way we can help.

When you arrive on the ward, a nurse will help you to settle in. Together you can discuss and plan the care you will need. This is a good opportunity to tell the nurse about any worries or concerns you may have about your stay or treatment. You will be shown or told where things are and what happens on the ward.

Your contact details

As many of your family and friends will be concerned about you whilst in hospital, we suggest that you nominate one person who can talk to the ward staff about you and then update your family and friends.

Patient confidentiality

All NHS employees have a legal duty to keep your records confidential. At Homerton, confidentiality about your treatment is a top priority for us. For further information see the keeping records confidential section.