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020 8510 5555

A carer is someone who is responsible without payment for the well being of another person. They may be a friend, family member or neighbour.

Being a carer can be hard work, cause isolation, worry and financial pressure. It's important to take into account the carer's own health and well being hence the importance of the carer's assessment.

It is important that carers know they are getting all the support that they are entitled eg practical, emotional and financial. Carers can apply for a carer’s allowance.

What does the carers specialist do?

  • liaises on carers' behalf with hospital staff, social services and voluntary services
  • provides carers with relevant information
  • recognises carers' expertise by listening to their concerns and responding appropriately
  • considers carers' health and well being
  • provides emotional support for carers
  • ensures that carers understand what's happening whilst their relatives are in hospital and about their discharge from hospital.

Carers assessment
A carers assessment is a checklist which helps to identify the tasks performed in the caring role. It gives the carer an opportunity to express any difficulties that they have.

It helps plan the care needs of the person being cared for and a smooth discharge taking into account the needs of the carer.

How can you refer to the carers specialist?
Contact Sophie Fagan on 020 8510 8817 or leave a message and Sophie will call you to book an appointment.

Sophie Fagan

How will the carers specialist help?

  • by meeting the carers to discuss concerns and anxieties
  • liaise with other professionals and be supportive
  • making sure carers' questions are answered
  • attend case conferences and multi-disciplinary team meetings
  • Help with complex cases
  • Help with discharge planning and social service referrals
  • Provide information about benefits

More information

Carers Trust

Hackney Carers Centre
City & Hackney Carers’ Centre may be able to help make things easier for you
020 8533 0951
Fax: 020 8985 0639

Opening hours:
Monday to Friday, 9am - 5pm

Pals Officer
Download the information for carers leaflet

Care For The Carer

This 20 minute video contains interviews with carers about their experience of looking after someone with dementia, and interviews with professionals about what carers can do to retain their mental wellbeing while being a dementia carer.