General enquiries. Please contact our main switchboard.
tel: 020 8510 5555

Medical records enquiries and requests
If you would like access to your medical records, copies of any documents received for appointments or information about how we manage and use your information please select here
Email: huh-tr.copyrecordshcr@nhs.net
Telephone: 020 8510 7008

Appointments
If you have any concerns about appointments please contact as below, alternately direct department numbers are available on your appointment letter or text message.
Monday - Friday 9am - 5pm: tel. 020 8510 5544
huh-tr.bookings_cancellationsfollowup@nhs.net

Patient Advice and Liaison Service (PALS)
Opening times: Monday - Friday 9.00am to 5pm
email: huh-tr.pals.service@nhs.net
020 8510 7315

Speak to PALS for help resolving problems and concerns that you, your relative and carers may have. The service provides confidential, on the-spot advice, support and information. The service will resolve  enquiries within 10 days.

If you are not able to resolve your concern with a member of the team caring for you or with PALS, you can make a formal complaint.

Complaints
The service can be contacted Monday - Friday 9.00am to 5.00pm.

Your complaint will be formally investigated and we will endeavour to respond to you within 30 working days.
Email:huh-tr.complaints@nhs.net
Telephone:020 8510 5113 

For more information read the Patient Advice Liaison Service (PALS) & Complaints leaflet.pdf

Work Experience and apprenticeship enquiries
Email: huh-tr.work.experience@nhs.net


Human Resource
For 
enquiries please contact the People Team.
Email: huh-tr.hrqueries@nhs.net

Freedom of information (FOI)
Email: huh-tr.foi@nhs.net


Membership
For Foundation Trust and membership information
email: huh-tr.members@nhs.net or tel 020 8510 5302
or write to the Foundation Office at the address at the bottom of the page.


GPs.
For GP enquiries visit the GP page.


Media enquiries
All media enquiries and filming or photography requests should be made to the press and communications department.
Opening times: Monday - Friday 9am to 5pm 
tel 020 8510 5035
email mark.purcell@nhs.net
Mobile 07721 621204

Fundraising: For all fundraising enquiries please click here

Out of office hours: For urgent out-of-hours enquiries please call the switchboard on 020 8510 5555 and ask to speak to the clinical site manager.