Trading with Homerton

Supplier Invoicing/Credit Notes
Please be aware the Trust operates a "No PO, No Pay" policy for invoices. Invoices raised for the Trust without a Purchase order and are not on the policy exclusions list (eg Pharmacy) may be rejected. For further details please contact

Invoices/credit notes cannot be processed if sent to the Trust directly

All suppliers (except pharmacy) must send invoices to NHS SBS to be processed.  It must be correctly addressed and include the Trust's unique code in order to be processed. All suppliers have been notified and Invoice details are contained on our purchase orders.

Homerton Healthcare NHS Foundation Trust
RQX Payables F765
PO Box 312
LS11 1HP

Electronic Invoices - If suppliers wish to submit invoices electronically (recommended) they need to follow the new process using Tradeshift.  The Trust cannot accept invoices by email.

Further information for suppliers including Suppliers FAQ can be found here and here

Supplier Payment Queries
The correct process for suppliers payment or remittance queries is:

  • Suppliers need to ring NHS SBS on 0303 123 1177 to ensure your invoices are registered. 
  • Invoices not registered - need to be re-provided with the correct address to NHS Wakefield
  • Multiple Invoice Status Updates – suppliers can email their excel statement to for an update

2. NHS SBS will provide an update as to where each invoice is in the approval/payment process, and notify them of any hold queries that need to be resolved.

3. Local Accounts Payable - Only once the above has occurred should suppliers  contact the local accounts payable team on for overdue, awaiting approval invoices who can help facilitate internal approval. 

The local AP department cannot assist if the invoices are not registered with NHS SBS.

Purchase Orders
Historical PO number beginning 871xxxxxx are no longer valid. 
Please request updated PO numbers from your relevant contact point to continue with swift payment of invoices.  New PO numbers begin 334xxxxxxx.

No Order No Pay
In December 2017, HHFT introduced a ‘No Order No Pay’ Policy. Not only does this ensure that HHFT controls its spend, it also supports the efficient payment of invoices received. Suppliers should no longer provide goods and/or services to HHFT on the receipt of an email or telephone call (unless expressed permission has been received from the Head of Procurement and Supply Chain).

To ensure that invoices are processed without delay it is essential that NHS SBS are provided with HHFT’s valid PO Number. Most requests for goods and services will be accompanied by a valid authorised PO number. There will be a few exceptions that will be agreed prior to an order being placed, as these will follow a separate governance process. If your company has received a valid PO number please ensure it is quoted on the invoice.

There are a few approved exceptions to the ‘No Order No Pay’ Policy:

  • Agency services
  • Telecommunications
  • International Visas
  • Utilities; and
  • Legal Services

For these exceptions, please place the name of the HHFT contact in the PO field on your invoice. 

For further details please contact

New Suppliers

All new suppliers to the Trust must go through an internal approval process before they will be considered for business. If you wish to enquire about trading with Homerton Healthcare  NHS FT, please contact:

General Data Protection Regulation (GDPR)
The General Data Protection Regulation (GDPR) will apply from 25th May 2018, when it supersedes the UK Data Protection Act 1998. It expands the rights of individuals to control how their personal information is collected and processed, and places a range of new obligations on ALL organisations to be more accountable for data protection.

With immediate effect, no patient/personal identifiable data will be detailed on POs from HHFT and your company can no longer put identifiable data on related invoices (i.e. names and addresses).

All organisations are accountable for personal identifiable data under the new regulation.

For further information on GDPR, please go to the Information Commissioner's website

In future, any POs relating to a specific patient for home deliveries and/or tests from HHFT will be identified by:

1. the patient’s unique NHS number (e.g. 123 456 7890) and
2. the patient’s date of birth (e.g. 01/01/2001)

Together, these details can be used to identify the patient. Then separately, either via secure email or telephone, the HHFT authorised clinical person will confirm the patient’s NHS number and date of birth along with the associated patient name and delivery address, to your company.

Where appropriate, for POs and invoices relating to HHFT specific employees, these will be identified by

1. The employee’s unique assignment (Payroll) number (e.g. 12345678); and
2. Initials (e.g. AB)

It is the supplier's legal responsibility to ensure any person identifiable data, provided from HHFT, is handled and processed correctly.