General enquiries
Main telephone numbers:
tel: 020 7683 4489/4382

New referrals

To make a referral please complete the iSPA referral form linked below and send it to 

Community Therapies (iSPA) referral form

Once received, we will respond with an acknowledgment email. Your referral will be screened by a qualified therapist. If required, the therapist may contact you or the client for more information.  Where a referral is not accepted, the screener will respond with their reasoning and signpost you to another service if appropriate.

Should you wish to discuss your referral before completing the above form please call the screening line on 020 7683 4148.  The screening line is open: Monday-Friday, 10am-4pm.

Clients not known to our service will need a referral to be completed by either a GP or other healthcare professional. If a client has previously been known to our service, they are able to self – refer.

Our equipment is supplied by NRS. Please contact them directly for the following matters:

  • equipment that is broken
  • enquiries about when equipment will be delivered
  • arranging collections if equipment is no longer required (please note some smaller pieces of equipment may not be eligible for collection- please ask NRS directly)

Telephone: 03001000253