How to refer

We aim to make referring your patients to Homerton as easy as possible. Please use the e-Referrals Service (e-RS) to do this whenever it is available. 

e-RS is a simple and integrated booking service that covers the majority of Homerton services. This not only simplifies the process for yourselves, but it offers your patients a confirmed appointment at the time of referral and reduces the waiting times compared to other referral methods.

We are contractually obligated to only accept referrals via e-RS (except where an exclusion applies as per below), referrals not sent through eRS will be rejected back to the GP surgery and we will request the patient is re-referred via e-RS.

The practice will be sent an email, and this will be followed up with a telephone call in these instances. This includes 2WW services. 

If you need any help finding a service or have any queries/feedback on the system, please use the following contacts:

Tel: 020 8510 5261

eRS referrals via advice and refer pathway

Allergy service (adults)

To refer a patient into Homerton’s Allergy service GPs will need to do this through 'advice and refer' (A&R) using the advice and guidance (A&G) pathway on eRS. Directly bookable services for allergy will be closed. 

Please refer to the GP handbook and A&R quick guide on how to make an A&R request and for some frequently asked questions.  For any non-clinical queries relating to Advice & Refer please contact Vanita Patel .

Non e-RS referrals

For certain specialised services that require your patient to be seen within 24 hours, e-Referrals is not available. These services are:

  • Termination of Pregnancy – call 03457 304 030 (including self-referral)
  • Early Pregnancy Assessment Unit – call 0208 510 7861, email, submit the EPAU referral form or fast track via A&E
  • Emergency Gynaecology Assessment Unit – via A&E
  • On the day Emergency Geriatric referrals or on Community Geriatric Assessment Referrals- Rapid access phone number: 07766 703 203
  • High Risk (24-hour turnaround) TIA referrals – via email (low risk to be referred via e-RS using ‘geriatric medicine’ specialty)
  • Emergency (24-hour turnaround) paediatric referrals – call 07795 390715 (9am-5pm)

National exclusions

  • Tertiary referrals 
  • Follow-up appointments 
  • Referrals from Dentists and Optometrists 
  • Referrals from Prison 
  • Referrals for Defence Medical Services patients based outside England 
  • Referrals from Private GPs 
  • Referrals from Out of Hour GPs or GPs based at Urgent Care Centres 
  • Same-day/A&E services  
  • Services which are accessed through self-referral/walk-in services. 
  • Termination of pregnancy 
  • Cross-border referrals from Wales and Scotland 
  • Patients who do not have an NHS Number 
  • Patients who have opted out from having their information transferred electronically