Phlebotomy (blood tests)

The Adult blood test service is located in the Clifden Centre (The Big Green Wall at the back of the hospital).

  • telephone Number  020 8510 7459 (This number is manned by a member of the Phlebotomy team 9 – 4 Monday to Friday)
  • Hours of business 08:00 – 16:00
  • This will continue to be a walk-in service. 

Please if at all possible, attend your blood test alone.
This helps us to contain overcrowding and comply with social distancing measures. If you have used the service before please be aware our new space is smaller than our old area in Picton Suite.

Directions to Phlebotomy (blood tests) from 9 November 2020

About our service
The practice of phlebotomy, or the technique of venepuncture, generally refers to the collection of blood from a vein.
Most areas of medicine rely on diagnostic testing, often on blood. Phlebotomists are health care professionals who have been trained to collect patient blood specimens for examination in laboratories. Skilled phlebotomists can find hidden veins, introduce a needle into the vein and extract blood with little or no discomfort to the patient.

Our phlebotomists are fully trained and well experienced; however we are a recognised training department and we train students under the supervision of fully qualified phlebotomists.

Some blood tests require a fasting period of 12 to 14 hours beforehand, which your doctor will advise you about. Please check with the phlebotomist that you have been fasting correctly.

Opening times
The John Scott Health Centre clinic is available from 9am - 12.30pm Monday - Friday.

GP patients
please note: opening hours for GP patients are 9.00 – 16:00. 
Please do not take a ticket for the queue after 4pm as you may not be seen.

Fasting and diabetic patients
Diabetic patients who are fasting will be fast tracked between 8am and 9am.

All patients attending  face to face outpatient appointments will be able to have their requested blood test within the department in room 3A between the hours of 09:00-17:00. For all other blood tests , patients are advised to go the Clifden Centre (situated at the back of the Hospital)  Monday to Friday between the hours of 08:00-16:00. 

Making an appointment
You do not need to book an appointment in advance unless you are attending for a GTT or a Glucose Tolerance Test which does require an appointment.

Please take a number when you arrive at the clinic and wait until your number is called. There may be a long wait to be seen, approximately one to two hours, although the procedure itself only takes a few minutes.
We will send your blood sample to our laboratories for analysis. The results will be sent to the GP or doctor who requested them.

How to contact us
Please call 020 8510 7459 if you have any queries regarding your blood test.

GP information

Our phlebotomists are fully trained and well experienced; however we are a recognised training department and we train students under the supervision of fully qualified phlebotomists.

We provide the following:

  • a separate clinic for fasting diabetic patients, which runs from 8am to 9am in the ante-natal clinic area
  • extended working hours in the main clinic from 8am to 5pm 
  • separate ante-natal clinic.

Please note that if you are referring a patient they need to be in the clinic before 4.00pm as after that we are only able to see referrals from our outpatient department.

Making an appointment
It is not necessary to book an appointment in advance, unless the patient requires a glucose tolerance test. Patients are asked to take a ticket on their arrival at the clinic and wait for their number to be called. If you wish to book an appointment for a glucose tolerance test please call 020 8510 7488.

Children under the age of 12 should go to the Starlight unit for their blood tests as they are not dealt with in the main blood clinic.

Please ensure that patients are provided information about fasting for blood tests if and when required.

Please inform your patients that the average waiting time for the main blood clinic is one to two hours.

For general enquiries and other matters please call the phlebotomy team leader on 020 8510 7488.

We are currently based in the Clifden Centre, at the rear of the hospital site