Phlebotomy (blood tests)

The Adult blood test service is located in the Clifden Centre (The Big Green Wall at the back of the hospital).

Please if at all possible, attend your blood test alone.
This helps us to contain overcrowding and comply with social distancing measures. If you have used the service before please be aware our new space is smaller than our old area in Picton Suite.

Please note - you are now required to book an appointment for adult blood tests (details below)

About our Service

The practice of phlebotomy, or the technique of venepuncture, generally refers to the collection of blood from a vein. Most areas of medicine rely on diagnostic testing, often on blood. Phlebotomists are health care professionals who have been trained to collect patient blood specimens for examination in laboratories. Skilled phlebotomists can find hidden veins, introduce a needle into the vein and extract blood with little or no discomfort to the patient.

Our phlebotomists are fully trained and well experienced; however, we are a recognised training department, and we train students under the supervision of fully qualified phlebotomists. Some blood tests require a fasting period of 12 to 14 hours beforehand, which your doctor will advise you about. Please check with the phlebotomist that you have been fasting correctly.

Booking an Appointment

Please book an appointment for your blood test, using the following link: https://www.swiftqueue.co.uk/homerton.php. There is a limited walk-in service, and we cannot guarantee that you will be seen if you do not have an appointment. 
If you are not able to book online, please call 07342068763 (Mon -Fri 8am-4pm) to book an appointment by speaking to a member of staff or leaving a message. Messages are monitored regularly, and you will be informed of your appointment.

Phlebotomy Online Booking System Frequently Asked Questions

Why have you changed the system for having blood tests?
All blood testing services in North East London are moving or have moved to online booking and queuing systems. This enables patients to plan their visits, reducing waiting times at the clinics and supporting safe distancing measures. The booking system also supports the hospital by ensuring that we can plan capacity and staffing for the phlebotomy service.

How can I book a blood test?
Adults and children 12 year or older can book their blood tests online. This is a free booking service. Please follow the steps below to book your test online.
1. Go to the link under ‘Book Appointment’ above and open
2. Select your appointment type.
3. Choose what time you would like to come in.
4. Enter your details (please note that you will only have to do this the first time you book a blood test and you can use the same log-in details if you need to book another test later).

What do I do if I cannot book my blood test online?
If you are unable to book your blood test online, please call to make an appointment on 07342 068 763 (Monday to Friday, 8am to 4pm). Normal call charges will apply.
Alternatively, if you have a family member or friend who can access online services, they can book an appointment on your behalf. 

Who can book a blood test at Homerton Healthcare? 
Homerton currently has three different blood test locations. 
•    Homerton Hospital Clifden Centre can be used by GP patients and outpatients who are adults or children who are 12 years or older
•    John Scott Health Centre can be used by GP patients only who are adults or children who are 12 years or older
•    Homerton Hospital Starlight Outpatientscan be used by children under 12 years old, and should be booked by calling 020 8510 5018 or 7425
If the patient is between 12 and 16 years old, they must be accompanied by an adult.
 
What if I or the person who needs the blood test does not understand English?
The online system has a range of languages that can be used. Alternatively, the patient can call the phoneline or ask someone to book on their behalf. 

Can I still walk-in without an appointment? 
We recognise that not all patients will be able to plan when they require a blood test, and some patients may not be able to book online. Therefore, we are still offering a limited walk-in service at all adult blood test sites. However, we recommend that you book where possible to reduce waiting times.
 

Contacting us

Please contact us on 07342068763 (Mon -Fri 8am - 4pm) if you have any queries about your blood tests. We will send your blood sample to our laboratories for analysis. The results will be sent to the GP or doctor who requested them.

Location & Opening Hours

Homerton Hospital
(Opening Hours: Monday to Friday 8am to 4pm)

The Blood Test service is in the Clifden Centre (Building with the big green wall at the back of the hospital)

Map of homerton hospital site showing route to clifden centre

 

John Scott Health Centre (Opening Hours: Monday to Friday 9am to 12.30pm) – GP appointments only

Fasting and diabetic patients
Diabetic patients who are fasting will be fast tracked between 8am & 9am

Outpatients (Those attending a face-to-face outpatient appointment on the day)
Please visit Room 3A in the Main Outpatients Area between the hours of 9am & 5pm only if you are also attending an appointment on the day

For all other blood tests, please go to the Clifden Centre

GP patients (Those patients who have been requested to have a blood test by their GP)
Please visit the Clifden Centre between the hours of 9am & 4pm

GP Information

Our phlebotomists are fully trained and well experienced; however we are a recognised training department and we train students under the supervision of fully qualified phlebotomists.

We provide the following:

  • a separate clinic for fasting diabetic patients, which runs from 8am to 9am in the ante-natal clinic area
  • extended working hours in the main clinic from 8am to 5pm
  • separate ante-natal clinic.
  • Please note that if you are referring a patient they need to be in the clinic before 4.00pm as after that we are only able to see referrals from our outpatient department.

Other information for patients

Please advise patients that they will need to book an appointment for a blood test by using the following link: https://www.swiftqueue.co.uk/homerton.php. Alternatively, please advise them to visit the Homerton webpage and ‘Book an appointment’ under the Phlebotomy Service page.

If patients are unable to book their appointment online, please advise them to call 07342068763 (Mon -Fri 8am-5pm)

Children 11 and Under – To book an appointment at Starlight Outpatient’s. (Please provide parents with Blood Form)

Children 12 and over, please book online for main blood clinic. 

Children 16 and under with learning disabilities or learning difficulties can be booked into Starlight Outpatient’s. 

Please ensure that patients are provided information about fasting for blood tests if and when required.

Please inform your patients that the average waiting time for the main blood clinic is one to two hours.

For general enquiries and other matters please call the phlebotomy team leader on 020 8510 7459.

We are currently based in the Clifden Centre, at the rear of the hospital site