Information about Urgent Suspected Cancer Referrals
Urgent suspected cancer appointments — what you need to know
Being referred for an urgent suspected cancer appointment can feel worrying. This page explains what these appointments are, what to expect, and how to prepare.
What is an urgent suspected cancer appointment?
If your GP or another healthcare professional thinks your symptoms might be linked to cancer, they can refer you for urgent tests. The NHS aims to complete these tests and give you results within 28 days of your referral. These tests may include scans, physical examinations, or biopsies.
Why is this appointment urgent?
Cancer is common — about 1 in 2 people will be diagnosed with it during their lifetime. Finding cancer early gives you a better chance of successful treatment. Most people (at least 9 out of 10) referred for these appointments do not have cancer.
Who can refer me?
You might be referred by:
- your GP
- a hospital doctor
- A&E
- a dentist or optician
- a screening programme
Your GP will usually be informed about your referral. If you're not sure, you can share the details with them.
How will I get my appointment details?
You’ll usually get a text message very soon after your referral. This will include your appointment details. Some messages have a link to DrDoctor, a secure online NHS service where you can view more information if you have internet access. If you don’t use the internet or only have a landline, don’t worry – we aim to call to everyone to remind them about their appointment. We also send a letter by post. The text message has your appointment time and our direct phone number if you need to call us.
It is really important that your GP has your correct phone number, email, and address.
What if I can’t attend my appointment?
Please try not to miss this appointment — it’s important. If you really can’t make it, call the Cancer Referrals Team on 020 8510 5099 as soon as possible to rearrange. Try to be available for appointments over the next four weeks. If you’re away (e.g. on holiday), we may need to cancel your referral. You can be referred again when you're available.
When and where will my appointment be?
Appointments depend on the type of cancer being investigated. You can read more about different cancer services here: https://www.homerton.nhs.uk/cancer-services.
You may:
- get a phone call
- be asked to come to hospital
- have tests before seeing a consultant
- these appointments will happen over a four-week period. You’ll usually get your results within 28 days of your referral. Some tests may happen at Homerton Hospital, another hospital, or a GP practice. Your appointment letter or text will tell you where to go.
If you're coming to Homerton, visit: https://www.homerton.nhs.uk/finding-us.
Who will I speak to?
You may speak to:
- a clinical nurse specialist or advanced nurse practitioner (especially if you’re having tests first)
- a consultant
- all our NHS staff are experienced and here to help.
Can I ask to see a male or female clinician?
Let us know if you only want to be seen by a male or female clinician. We’ll try to meet your request, but it may delay your appointment. We may not be able to meet your request. If so, we’ll talk to you about other options. Chaperones are available in all clinics.
What if I need help with language or support?
If you need an interpreter or advocate, tell your GP so we can arrange this. If you change your appointment, let us know so we can rebook the interpreter. You can also bring someone you trust to support you.
Who can I contact for help?
Call the Homerton Cancer Referrals Office on 020 8510 5099 if you have questions or need help.
How can I prepare for my appointment?
- Do any tests your GP asks for before your hospital visit
- Check your appointment letter for how long you’ll be at the hospital, how to prepare for tests, and what to bring
- Attend all tests so we can give you results quickly
- Plan your travel and consider bringing a drink or snack
- Think about bringing someone along who you trust to support you at the appointment. You may hear lots of information so they can help you remember things
- Write down any questions you have for the clinician.
What tests will I have?
Tests depend on your symptoms. Your doctor or nurse will explain what’s needed and how to prepare. Learn more here: https://www.homerton.nhs.uk/cancer-services
Will I need more than one appointment?
Yes, you may need more than one appointment. We’ll try to book tests on the same day, but this depends on availability. Please plan ahead if you work or have caring responsibilities.
Why might I need more tests?
Sometimes results aren’t clear, or we need more information to make a diagnosis.
What if I feel worried?
It’s normal to feel anxious. You can ask your GP for a follow-up call after your hospital visit. Remember: most people referred do not have cancer.
Visit our Macmillan Cancer Information and Support Service near the hospital entrance or online: https://www.homerton.nhs.uk/macmillan-cancer-information-and-support-service
How will I get my results?
You may get your results by:
- phone call
- letter
- face-to-face appointment.
Tell your clinical team if you have a problem being told in any of these ways. You can ask your clinical team how long results will take and how to follow up.
What if I don’t have cancer but have another condition?
The hospital team will explain your diagnosis. You may be referred to another specialist or your GP.
Support charities include:
- Macmillan https://www.macmillan.org.uk/diagnosed-with-cancer
- Cancer Research UK https://www.cancerresearchuk.org/about-cancer/worried-about-cancer
- Maggie’s Barts https://www.maggies.org/our-centres/maggies-barts/
- For Jewish communities:
Safeena (Muslim community) Safeena | Muslim Cancer Support Network
- not smoking
- drinking less alcohol
- keeping a healthy weight
- eating well
- staying active
- protecting your skin from the sun
- taking part in cancer screening programmes.
Learn more: